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Privacy Policy

Last updated: 21 January 2025

1. Who we are

We are Softcell Medical Limited, a company incorporated in Scotland with registered number SC354575 and having our registered office address at 5th Floor, Quartermile Two, 2 Lister Square, Edinburgh, Scotland, EH3 9GL.

2. How to contact us

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us by email at info@softcellmedical.com.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

3. Privacy Information

We are committed to protecting your personal data and your privacy. This privacy notice aims to give you information on how we collect and process your personal data through your use of our website www.softcellmedical.com or any other website registered in our name (“Website“), including any personal data that you may provide through our Website, where we have a contract in place with you (please note that separate terms and conditions may also be applicable here), and through your other communications with us.

It is important that you read this privacy notice when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your personal data.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

This version of our privacy notice was last updated on 5th September 2022.

4. To whom does this privacy notice apply?

This privacy notice applies to:

  • all individuals who visit our Website;
  • all individuals who are current or former employees, workers, directors, officers or otherwise related personnel of organisations supplying goods or services to us or who have any other business relationship with us (“business contacts”); and
  • all individuals who are our “shareholders” and/or “investors”.

This privacy notice does not apply to employees, workers or other staff of Softcell Medical Limited.

5. Information about our Website

Our Website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and we are not responsible for their privacy statements. When you leave our Website, we encourage you to read the privacy notice of every website you visit.

6. How is your personal data obtained?

We use different methods to collect personal data from and about you including through:

  • Direct interactions. You may give us your identity, contact, financial, transactional or similar personal data when you correspond with us by post, phone, e-mail or otherwise, including when you complete a form on our Website or otherwise contact us via our Website.
  • Direct interactions with business contacts. You may give us your identity, contact, financial, transactional and other business related personal data when you correspond with us, including when:
    • you or your organisation negotiate and/or enter into a contract with us; or
    • you or your organisation provide services or products to us; or
    • you provide us with your business card.
  • Direct interactions with our investors and/or shareholders. You may give us your identity, contact and other business-related personal data in the process of investing in 3 Softcell Medical Limited or where you communicate with us as a shareholder in Softcell Medical Limited.
  • Automated technologies or interactions. As you interact with our Website, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, and other similar technologies.
  • Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:
    • where you are a business contact, your organisation or business may provide us with your identity and contact data;
    • we may obtain identity and contact data from publicly available sources such as social media (such as LinkedIn or Twitter), Companies House or other organisations’ websites;
    • we may obtain contact, financial and transaction data from providers of payment and credit card services;
    • we may obtain technical data (relating to the use of our Website) from analytics providers or search information providers;

7. Failure to provide personal data

Where we need to collect personal data by law or under the terms of a contract we have with you (or are trying to enter into with you) and you fail to provide that data when requested, we may not be able to perform the contract. In this case, we may have to cancel a contract (but we will notify you if this is the case at the time).